Independent Electronics Repair

Services

• Diagnostics & troubleshooting (final quote confirmed after inspection)
• Repair work (case-by-case, based on feasibility and customer approval)
• Mail-in repairs and local drop-off by appointment
• Preventative maintenance / cleaning (dust removal, fan/heatsink cleaning, thermal paste replacement when applicable)

Full Policy Statement

View the Full Policy Statement (Google Doc)

Testimonials & Reviews

Google Reviews is the primary review source. Additional testimonials may be added here with customer permission.

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Official Socials

Follow CTR for repair content, cleanings, diagnostics, and updates.

Parts for Sale (eBay)

Official parts and devices (when available) are listed through eBay for buyer protection, tracking, and clean order handling.

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What You’ll Find

• Replacement parts (availability varies)
• Modules, assemblies, and components
• Occasionally: repaired or refurbished devices

Important Notes

• All purchases are handled through eBay for transparency and tracking.
• Compatibility is the buyer’s responsibility unless confirmed in writing before purchase.
• Condition and details are listed on each eBay item description.

About the Process

CTR operates with a structured workflow so clients know exactly what to expect from start to finish.

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Step 1: Request a quote or repair intake

Clients begin by submitting the intake form. Remote estimates are based on your description and photos. Local drop-off is available by appointment.

Step 2: Preliminary estimate

CTR may provide a preliminary range. This prevents unnecessary shipping and reduces surprises.

Step 3: Shipping your device to CTR

• Customers are responsible for inbound shipping costs.
• All shipments must include tracking.
• Return shipping is handled after service is completed.

Step 4: Packaging instructions

• Power off the device completely.
• Wrap the device securely in bubble wrap or protective material.
• Use a rigid box with adequate internal padding.
• Do not ship in envelopes or soft mailers.
• Remove SIM cards and personal accessories.

Combat Tech Repair is not responsible for damage caused by improper packaging.

Step 5: Diagnostic and inspection

• Upon arrival, the device is logged and documented.
• Diagnostics are performed to confirm the issue and scope.
• You receive a final confirmed quote.
• No work proceeds without your approval.

Step 6: Repair authorization and payment

• No parts are ordered and no service begins without approval.
• If additional issues are discovered, you will be contacted before proceeding.

Step 7: Repair and quality control

• Repairs are performed within defined scope.
• Functional testing after service.
• Final inspection to confirm expected operation.

Step 8: Return shipping or local pickup

• Devices are packaged securely and returned with tracked shipping.
• Local pickup is available by appointment.

Turnaround time

Turnaround depends on repair type and parts availability.

• Simple service: 1–3 business days
• Parts-dependent: 3–7 business days

Turnaround times are estimates, not guaranteed.

Contact Combat Tech Repair

Client Intake Form: Submit here

Email: combattechrepair@gmail.com

Phone: 832-712-5246

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Mail-in service: Available.
Mail-in instructions and shipping details are provided after intake submission.